Friday, June 12, 2009

Tech Advice: When bluetooth is greyed out on blackberry desktop manager

If you have a usb bluetooth adapter with a third party driver then Blackbery Desktop manager does not support it. However there is a work around that will make it work.

1) install it as usual with the third party drivers

2) Go to device manager, look at the properties of your bluetooth adapter and click the details tab. You will need the device ID of your adapter. Highlight it and press CTRL-C to copy it. Paste it in to notepad. It will look similar to this:
USB\VID_1131&PID_1004\6&5419C4E&0&2

You only need this part of the device id:
USB\VID_1131&PID_1004
So, you can delete the rest.

3) Go to "c:/windows/inf/bth.inf" - It's there, it's just hidden.
open bth.inf in your notepad

There is a section in this file that looks like this:

;------------- Device section - Start -----------------------

[ALPS.NT.5.1]
ALPS Integrated Bluetooth Device= BthUsb, USB\Vid_044e&Pid_3005
Alps Bluetooth USB Adapter= BthUsb, USB\Vid_044e&Pid_3006

[Belkin.NT.5.1]
Belkin Bluetooth Adapter= BthUsb, USB\Vid_050d&Pid_0081
Belkin Bluetooth Adapter= BthUsb, USB\Vid_050d&Pid_0084

My Bluetooth Adapter= Bthusb, USB\VID_1131&PID_1004

[BrainBoxes.NT.5.1]
Brain Boxes USB Bluetooth Adapter BL-554= BthUsb, USB\Vid_05d1&Pid_0003

[Broadcom.NT.5.1]
Blutonium BCM2035 Bluetooth 2.4 GHz Single Chip Transceiver= BthUsb, USB\VID_0A5C&PID_200A
BCM2033 Bluetooth 2.4 GHz Single Chip Transceiver= BthUsb, USB\VID_0A5C&PID_200F

[Cambridge.NT.5.1]
Generic Bluetooth Radio= BthUsb, USB\Vid_0a12&Pid_0001
CSR Nanosira= BthUsb, USB\Vid_0a12&Pid_0003
CSR Nanosira WHQL Reference Radio= BthUsb, USB\Vid_0a12&Pid_0004
CSR Nanosira-Multimedia= BthUsb, USB\Vid_0a12&Pid_0005
CSR Nanosira-Multimedia WHQL Reference Radio= BthUsb, USB\Vid_0a12&Pid_0006

[Dell.NT.5.1]
Dell TrueMobile Bluetooth Module= BthUsb, USB\VID_413C&PID_8000
Dell Wireless 350 Bluetooth Module= BthUsb, USB\VID_413C&PID_8103

[FIC.NT.5.1]
FIC Bluetooth Wireless Adapter= BthUsb, USB\Vid_05b1&Pid_1389

[GVC.NT.5.1]
GVC Bluetooth Wireless Adapter= BthUsb, USB\Vid_0525&Pid_a220

[HP.NT.5.1]
"HP USB BT Transceiver [1.2]"= BthUsb, USB\Vid_03F0&Pid_0C24

[IBM.NT.5.1]
Bluetooth UltraPort Module from IBM= BthUsb, USB\Vid_04BF&Pid_0317
IBM Integrated Bluetooth= BthUsb, USB\Vid_04BF&Pid_0318
IBM Integrated Bluetooth II= BthUsb, USB\Vid_1668&Pid_0441
IBM Integrated Bluetooth III= BthUsb, USB\Vid_1668&Pid_2441

[Microsoft.NT.5.1]
Microsoft Wireless Transceiver for Bluetooth= BthUsb, USB\Vid_045e&Pid_007e
Microsoft Wireless Transceiver for Bluetooth 2.0= BthUsb, USB\Vid_045e&Pid_009c

[Microsoft]
%BTH\MS_BTHBRB.DeviceDesc%= BthEnum, BTH\MS_BTHBRB

[MotionComputing.NT.5.1]
Motion Computing USB Bluetooth Device= BthUsb, USB\Vid_10ab&Pid_1002

[SiliconWave.NT.5.1]
Silicon Wave Bluetooth Wireless Adapter= BthUsb, USB\Vid_0c10&Pid_0000&Rev_1350
Silicon Wave Bluetooth Wireless Adapter= BthUsb, USB\Vid_0c10&Pid_0000
USB Bluetooth Wireless Adapter= BthUsb, USB\Vid_1310&Pid_0001

[Sony.NT.5.1]
USB Bluetooth Device= BthUsb, USB\Vid_044E&Pid_3002
USB Bluetooth Device= BthUsb, USB\Vid_044E&Pid_3003
Sony Bluetooth USB Adapter= BthUsb, USB\Vid_044E&Pid_3004
USB Bluetooth Device= BthUsb, USB\Vid_044E&Pid_3007

[TDK.NT.5.1]
TDK Bluetooth USB Adapter= BthUsb, USB\Vid_04BF&Pid_0319
TDK Bluetooth USB Adaptor= BthUsb, USB\VID_04BF&PID_0320

[Toshiba.NT.5.1]
TOSHIBA Integrated Bluetooth= BthUsb, USB\Vid_0930&Pid_0502&Rev_1350
TOSHIBA Integrated Bluetooth 2= BthUsb, USB\Vid_0930&Pid_0505
TOSHIBA Integrated Bluetooth 3= BthUsb, USB\VID_0930&PID_0506
TOSHIBA Bluetooth Adapter= BthUsb, USB\Vid_0930&Pid_0507

[Zeevo.NT.5.1]
Zeevo Bluetooth Solution= BthUsb, USB\Vid_0b7a&Pid_07d0&Rev_0126
Zeevo Bluetooth Solution= BthUsb, USB\Vid_0b7a&Pid_07d0&Rev_0133

;------------- Device section - End -----------------------

You'll notice above that some of the text is in red. This is the line you should add to your bth.inf file, substituting the above device ID for your own.

4) Unplug your USB bluetooth adapter and uninstall the third party bluetooth software, then reboot your computer.

5) When your computer starts back up plug in your bluetooth adapter.
When it asks to search for a driver say no to searching online, and then search automatically. It should install drivers for your USB adapter automatically.

Now your third party USB bluetooth adapter will be installed with the default Microsoft bluetooth software built in to windows instead of the third party software that came with it. You should now be able to use it with your blackberry.

1 comment:

Anonymous said...

had a problem w/ my BB DM working w/ my BT. this blog was great. it fixed the issue. thanks very much for your help!